Terms of Service

1. Who we are

Kisetto (kisetto.com) is run by Sebastian Hallqvist, a sole trader (enskild firma), organisation number 000513-3335, Heleneborgsgatan 6B, 117 32 Stockholm, Sweden. Email: hello@kisetto.com. These terms apply when you use Kisetto. Creators who sell on Kisetto also agree to the creator terms.

2. Your account

2.1 You sign in with Discord. We only read your Discord name, ID and picture.

2.2 You’re responsible for what happens on your account. Tell us at hello@kisetto.com if you think someone else is using it.

2.3 You can delete your account at any time by emailing us. Once it’s deleted, the items you bought can no longer be downloaded.

3. Buying items

3.1 Kisetto is the seller. When you buy an item, you buy it from Kisetto, which has the creator’s permission to sell it. Your receipt comes from Kisetto, and questions about payment or delivery come to us.

3.2 What you get. You get a personal license to use the item as shown in its license box (OK, NO or ASK for each use). The item stays in your closet, and you can download every version the creator uploads, now and later, at no extra cost. You don’t get ownership of the item, and you can’t share or resell its files.

3.3 Fit. Each item lists the avatar bases it was made for. It’s made to fit those bases. On any other base it may need editing, which isn’t a fault in the item.

3.4 Delivery. Paid items can be downloaded from your closet as soon as the payment goes through. We deliver digital files only, never anything physical.

3.5 If a creator leaves. If a creator removes an item or closes their shop, you keep the license and the versions you had access to.

4. Prices, payment and tax

4.1 Prices are set in Japanese yen. Prices shown in other currencies are only approximate. Your card company converts the yen amount at its own rate.

4.2 Payments are handled by Stripe. Kisetto never sees your full card number.

4.3 Where VAT or sales tax applies, it’s added at checkout based on where you are, and shown before you pay.

5. Using Kisetto fairly

You agree not to:

• share, upload or resell the files of items you bought, or break an item’s license in any other way;
• try to get files without buying them, or get around download limits;
• use Kisetto to harass anyone, or post anything illegal;
• copy the site or scrape it in bulk.

We may suspend accounts that break these rules. If you shared files, we remove your access to those items without a refund.

6. Rights complaints

If you think an item on Kisetto uses your work without permission, email hello@kisetto.com with a link to the item and what it copies. We may take the item down while we look into it, and we’ll tell the creator so they can reply.

7. Our responsibility

7.1 We check items before they go live and scan every file for scripts and harmful code. We still can’t guarantee that an item will work in every setup, so back up your avatar projects before adding new items.

7.2 If something goes wrong because of us, we’re responsible as Swedish consumer law requires. Nothing in these terms limits your rights as a consumer.

7.3 For everything else, our responsibility is limited to the amount you paid for the item concerned.

8. Changes to these terms

We may update these terms. The date of the last change is shown at the top. If a change affects what you’ve already bought, we’ll tell you by email or on the site at least 30 days before it takes effect.

9. Law and disputes

Swedish law applies, but you keep the consumer protections of the country you live in. If we can’t sort out a problem by email, you can contact the Swedish National Board for Consumer Disputes (ARN, arn.se) if you live in Sweden. Elsewhere in the EU, contact the consumer dispute body in your own country.